Google
UX lead, Advanced Protection
Advanced Protection
Your wallet should not determine your security. I lead UX for Google's Advanced Protection Program, designing enrollment for people at higher risk of targeted attacks.
I shaped the path around passkeys, security keys, and recovery readiness. The constraint was to remove the need for a separate hardware purchase without leaving people unprepared for losing their usual device.
Problem & constraint
Remove a purchase, not a safeguard
A physical security key can be difficult to buy or obtain, especially when someone needs protection urgently. The passkey path lets eligible people use a compatible device they already own. It lowers that barrier; it does not remove device compatibility or recovery requirements.
Decision & evaluation
Plan for the day the usual device is unavailable
I kept recovery preparation in the enrollment journey. Fewer steps were not the only goal: someone enrolling with a passkey still needed another way back if their usual device was lost.
With product, engineering, and security partners, I worked through supported credentials, recovery requirements, and the explanations for each state. That review connected each enrollment state to the safeguards it needed.
Outcome
Protection without a separate hardware purchase
In July 2024, Google introduced passkey enrollment for Advanced Protection. People with compatible devices could join without first acquiring a physical security key, while recovery setup remained part of the flow.
The public announcement establishes that product change.
Public record